We believe California garlic is the best in the world. We carefully inspect every braid and every bulb before shipping. We don’t ship any garlic that’s not fresh. We guarantee that your garlic will be fresh and in good condition upon arrival.
Garlic is a perishable agricultural product and can be damaged by heat and moisture. Please remove your shipment from the packaging immediately, and store it correctly. If your garlic is damaged in transit, send us a photo and description of the damage immediately upon receipt (within three days) and we will replace your order. Because we don’t have control of storage conditions, we make no warranty related to the shelf life of the garlic we sell.
We track and insure every shipment. If order tracking shows your order didn’t arrive, or your order is damaged in transit, we will replace it with a new shipment.
If you shipment is damaged, you MUST report it to us and send us a photo of the damage within three days of receipt in order to be eligible for replacement or refund.
If your shipment is lost or stolen in transit, you MUST report it to us by email within 14 days of placing your order in order to be eligible for replacement or refund.
We are NOT responsible for customer ordering errors once the order has shipped. Our products are clearly described on this website. We automatically send a detailed email confirmation of every order when it’s placed. Please check this confirmation to verify that you purchased what you intended to purchase and that your shipping and billing info is correct. If you ordered the wrong product, or shipped it an incorrect address, please let us know right away so we can correct the order before shipping. Email firstname.lastname@example.org.
We estimate shipping and delivery dates for our products, but accept no liability for delayed shipment.
In all cases, our liability related to any sale is absolutely limited to the cost of the garlic.