We believe California garlic is the best in the world. We carefully inspect every braid and every bulb before shipping. We don’t ship any garlic that’s not fresh. We guarantee that your garlic will be fresh and in good condition upon arrival.
Garlic is a perishable agricultural product and can be damaged by heat and moisture. Please remove your shipment from the packaging immediately, and store it correctly. If your garlic is damaged in transit, send us a photo and description of the damage immediately upon receipt (within three days) and we will replace your order.
Please inspect your shipment carefully upon receipt. Take a photo and contact us immediately if there are any issues. Because we don’t have control of storage conditions, we make absolutely no warranty related to the shelf life of the garlic we sell.
Braid pre-orders are charged to your card or PayPal account at the time you place the order. Braids are harvested, dried, and braided in July. All pre-ordered braids will be shipped starting July 31, or as soon as they are dry and ready for shipment. We have a limited inventory of braids, and they are sold on a pre-order basis, first-come, first-serve.
We track and insure every shipment. If order tracking shows your order didn’t arrive, or your order is damaged in transit, we will replace it with a new shipment.
If your shipment is damaged in transit, by heat, moisture, or rough treatment, you MUST report it to us and send us a photo of the damage within three days of receipt in order to be eligible for replacement or refund.
We are NOT responsible for customer ordering errors once the order has shipped. Our products are clearly described on this website. We automatically send a detailed email confirmation of every order when it’s placed. Please check this confirmation to verify that you purchased what you intended to purchase and that your shipping and billing info is correct. If you ordered the wrong product or shipped it to an incorrect address, please let us know right away so we can correct the order before shipping. Email email@example.com.
We estimate shipping and delivery dates for our products but accept no liability for delayed shipment.
In all cases, our liability related to any sale is absolutely limited to the cost of the garlic.